We Are Heading to NextGen Supply Chain in Nashville

I will be at the NextGen Supply Chain Conference in Nashville from October 22-24. If you are attending and wrestling with questions like “Should we nearshore more work?” or “Why does our BPO partner look cheap but feel expensive?”, let us compare notes during a break. I bring frameworks, not sales pitches.

Recent Sessions at SSOW

At Shared Services and Outsourcing Week in Orlando, I chaired the Data Track, led an Interactive Discussion Group on global process strategy, and served on a 90-minute panel on “Untangle Your Processes” which focused on shared services optimization. The recurring theme across all three sessions: Leaders are done with automation experiments that stall. They want resilience, faster decision cycles, and a clear path to scale without risking customer trust.

Nashville continues that conversation.

What I Am Exploring in Nashville

Four areas drive most of my work with freight forwarders and 3PLs—and determine whether bestshoring strategies succeed or fail:

1. Bestshoring Strategy & Process Design

Where should work actually live? Not where it is cheapest, but where it is most resilient. How to design footprints across the Americas, Asia, and onshore teams that flex as tariffs shift and labor markets tighten. Which processes to move offshore, which to keep nearshore, and which to automate before transitioning. How to model true cost to serve rather than accepting rate cards at face value.

2. Delivery Model & Partner Strategy

Who should do the work? Captive shared service center or BPO partner? Single vendor or multi-vendor portfolio? How to evaluate partners on capability rather than cost alone. How to tier scope, build governance frameworks that keep partners aligned to outcomes, and design exit strategies before contracts are signed. How to add specialists only when they serve a measurable result.

3. Operating Model & Governance Design

How should work be organized? One executive scorecard that shows what matters. Clear decision rights that prevent escalations from landing on executive desks. Triggers that prompt action without creating organizational churn. Remote team structures that scale. Performance metrics that drive the right behaviors. Governance that enables speed rather than creating bureaucracy.

4.  Transition Planning & Implementation Support

How do you move from strategy to execution without disrupting customer experience? Transition roadmaps that work. Change management that brings teams along. Knowledge transfer that preserves institutional expertise. PMO support to keep scope and controls on track while your chosen partners deliver. Post-transition optimization that captures the full value.

If any of these resonate, let us talk.

Let Us Connect at the Event

If you will be on site and wrestling with any of the four areas above, reach out on LinkedIn or grab me during a break. I will share our Bestshoring Readiness & Health Check (3 pages, 20 questions, 6 dimensions). No pitch. Just a diagnostic framework and a conversation about what you find.

Not attending but want to connect?

• Book a forty-five minute consultation: https://thejrmooregroup.com/connect/#consult
• Download the Bestshoring Readiness & Health Check: https://thejrmooregroup.com/publications/#bestshoring

About The JR Moore Group, Inc.

The JR Moore Group is a bestshoring strategy consultancy for freight forwarders, 3PLs, and enterprises with complex logistics operations. We stay independent and vendor-agnostic because our clients need advisors, not salespeople.

We help logistics leaders answer four questions: → What work should move, and where should it live? → Who should do it? → How should it be organized? → How do you transition without disrupting customers?

We provide strategy and advisory. When needed, we provide PMO support to keep execution on track while your chosen partners deliver.

More Resources

Want to see how we think about value beyond cost savings? Read Article 2 of our Bestshoring Readiness series: Beyond Cost Savings—Measuring True Value in Shared Services and BPO Models before we meet.

See how these principles apply in practice: Case Study: Global Air Freight Control Tower—Ensuring Timely Consolidations and Milestone Accuracy

Explore more frameworks and insights: Publications Hub

Looking forward to connecting in Nashville.