by Johnnie Moore
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by Johnnie Moore
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AI isn’t replacing bestshoring—it’s making it smarter, faster, and more strategic. The winners will be those who combine automation + location strategy + human talent to build resilient, scalable operations.
Lets talk about it…
- How many of your “mission-critical” processes are still stuck in legacy locations simply because no one’s had the time (or courage) to move them?
- Is your organization truly leveraging nearshoring—or are you just renaming low-cost outsourcing without structural transformation?
- How do you know your shared service center isn’t quietly becoming a cost center with diminishing returns?
- What percentage of your support operations are run from the location that’s best for performance—not just legacy or convenience?
- If you had to start over, would you build your current shared service model again—or would you call someone like The JR Moore Group first?
Please share comments below, we would love to know your thoughts…
Also feel free to schedule your 45 min complimentary strategy session.
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The 30th Annual SSOW Americas convenes in Orlando March 16-19. On Wednesday, March 18, Johnnie Moore serves as IDG Co-Facilitator on AI Governance, Panel Moderator for the GBS Scope Expansion discussion, and Track Chair for the afternoon program featuring CSL Behring and McCormick case studies. Here is what the agenda reveals about the design decisions GBS organizations need to make now.
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