Arrived in Nashville for the NextGen Supply Chain Conference — connecting with global logistics leaders to explore smarter, balanced operating models that align people, process, and technology for sustainable transformation.
We Are Heading to NextGen Supply Chain in Nashville I will be at the NextGen Supply Chain Conference in Nashville from October 22-24. If you are attending and wrestling with questions like “Should we nearshore more work?” or “Why does our BPO partner look cheap but feel expensive?”, let us compare notes during a break.
Why C-Suites Can’t Ignore Tariff Compliance When I read Cynthia Allen Schenk’s recent post on tariff classifications, one line stood out: “The tariff classification system we use today is decades old. It’s outdated, overly complex, and difficult to digitize.” She’s absolutely right. Every global logistics executive knows that trade compliance begins with deceptively simple questions:
The JR Moore Group at SSOW Americas 2025 I’m pleased to share that I will be speaking and moderating at the upcoming Shared Services & Outsourcing Week (SSOW) Americas, taking place in Houston, September 15 to 18, 2025. This year’s theme is particularly timely: how organizations can design and execute global process strategies that not
Robots aren’t replacing humans, they’re redefining careers. As automation reshapes global supply chains, the real question isn’t if your operating model should evolve, but how fast. Is your support structure built to scale with AI-driven workflows? Are your shared services still stuck in a pre-digital mindset? Are you offshoring by habit… or bestshoring by design?
“A boss loves power; a leader loves people.” (Amit Kalantri) Authority enforces the rules; authenticity inspires the reasons behind them. Authority demands updates; authenticity earns truths no report could show. Authority intimidates. Authenticity elevates. One hoards information like a weapon. The other shares it like an invitation. One hides behind titles and dotted lines. The
AI is not the threat to logistics operations. Complacency is. The winners combine automation, location strategy, and human talent in one operating model.
If your logistics operation runs without shared services or a bestshoring strategy, the gap is compounding. Here is why that conversation is worth having now.

