“A boss loves power; a leader loves people.” (Amit Kalantri) Authority enforces the rules; authenticity inspires the reasons behind them. Authority demands updates; authenticity earns truths no report could show. Authority intimidates. Authenticity elevates. One hoards information like a weapon. The other shares it like an invitation. One hides behind titles and dotted lines. The

The world’s top 3PLs know that the real cost savings don’t come just from moving freight faster, they come from how well you structure your support operations behind the scenes. When  recently ranked the world’s leading third-party logistics providers by their combined Shared Service Center (SSC) and 3rd party BPO footprint, not just raw revenue.

Nearshore and offshore are not competing philosophies. They are location strategies with distinct strengths, trade-offs, and use cases. This article breaks down what each model actually delivers, where each fits within logistics and shared services operations, and how to decide. Based on 35 years in logistics operations and The Bestshoring Architecture framework.

AI is not the threat to logistics operations. Complacency is. The winners combine automation, location strategy, and human talent in one operating model.

If your logistics operation runs without shared services or a bestshoring strategy, the gap is compounding. Here is why that conversation is worth having now.

If you read my last post, “Tariff Turbulence: Short-term Shocks, Long-term Shifts, ” you’ll know I don’t believe in panic, but I do believe in being prepared. The latest waves of tariff uncertainty are once again testing the nerves of logistics providers. And from where I sit, after 30+ years navigating global logistics and the

Global logistics doesn’t take weekends off, and neither should your support model. If you’re in the 3PL space, and you’ve got clients across continents, customs zones, and time zones, it’s time to stop thinking of offshore support as a cost play and start seeing it as a strategic weapon. Here’s what I mean: Global Networks

“People in Ukraine go to work while bombs are being dropped. Let that sink in…” We gather, fellow leaders, in a time of unprecedented uncertainty. Inflation gnaws at profit margins. Supply chains remain tangled, a Gordian knot of geopolitical risk. A potential recession looms like a specter at the feast. And, to add insult to

Having spent years navigating the evolving landscape of logistics and offshoring, I’ve seen how seemingly abstract trade policies can send ripples through supply chains, impacting bottom lines in ways most wouldn’t expect. And right now, those ripples are evolving into waves, directly challenging US BPO strategies. It’s making me wonder, are we all truly prepared

Remember that famous political mantra? “It’s the economy, stupid.” Well, in our brave new world of whirring robots and self-learning algorithms, I’d like to propose a slight, albeit crucial, edit: “It’s the people, stupid.” Yes, I’m looking at you, AI, automation, and all your digital brethren. You’re dazzling, you’re efficient, and you can probably calculate